Google has automatic processes for checking the content, which can sometimes go wrong. Now developers of a popular app had to feel again.
Every now and then apps slip through the testing processes at Google. As a rule, bad apps make their way into the Play Store. This time it was the other way around. Google has removed a very popular Android app from the Play Store. Of course, this caused plenty of confusion and question marks for the developers of the Android app and the users.
Google deletes the popular app but apologizes
Google removed the affected podcast app because there were podcasts about Covid-19 to be found there. Which is no reason to remove the entire app right away, because then Google would have to do it with apps like YouTube or your own podcast app. Three days later, one of Google’s leading employees publicly apologized that the process of combating misinformation was not yet mature enough.
Apologies to Podcast Addict fans today. We are still sorting out kinks in our process as we combat Covid misinformation, but this app should not have been removed. Carry on with your podcasts, folks! 🙇♂️
– Hiroshi Lockheimer (@lockheimer) May 19, 2020
How can that ever happen? Due to the immense amount of apps and content on all of its platforms, Google needs automatic verification processes. Exactly these tests can sometimes turn out wrong. Only then is the person concerned usually requesting a manual check, which can also take a while.